Technical Support

BMS & ESC Frequently Asked Questions

Find practical answers to common product, communication, delivery, and customization questions.

BMS

Common BMS RFQs

Does your BMS support CAN communication?

Yes. Our smart BMS supports communication protocols including:

  • CAN
  • UART
  • Bluetooth
Can I monitor battery data through an app?

Yes. A Bluetooth BMS can display:

  • Voltage
  • Current
  • SOC
  • Temperature
  • Cell voltage
  • Protection status
When can you arrange delivery?

Usually after payment. If the product is in stock, we can ship within 2 days. If it is not in stock, delivery can be arranged within 5 days.

Do you support OEM/ODM?

Yes. We support basic logo customization, private labels, cell-count configuration, and other OEM/ODM requirements.

ESC

ESC Frequently Asked Questions

What is the operating temperature of the ESC?

The ESC operates within a temperature range of -20 C to 60 C. For optimal stability of the ESC and connected electrical components, we recommend use within an ambient temperature range of 0 C to 38 C.

Does it support DShot protocol?

Yes. It supports DShot300, DShot600, and PWM protocols.

Does it require additional cooling?

For high-current operation, sufficient airflow or heat-sink installation is recommended for better heat dissipation.

Does this ESC support customization?

Yes. OEM/ODM services are available, including hardware customization, firmware configuration, and private-label solutions.